Medical Office Assistant
This course prepares students for administrative and clerical roles in healthcare settings. Students develop competencies in scheduling, patient records management, medical terminology, office procedures, communication skills, billing processes, and healthcare administration systems.
23 lessons · 10 quizzes
Course content
| 1 | Announcements 🔒 | |
| Lesson 1: | ||
| 2 | Overview of Healthcare Delivery Systems 🔒 | |
| 3 | Quiz 1 🔒 | |
| Lesson 2: | ||
| 4 | Professional Communication & Patient Relations 🔒 | |
| 5 | Quiz 2 🔒 | |
| Lesson 3: | ||
| 6 | Medical Terminology for Administrative Professionals 🔒 | |
| 7 | Quiz 3 🔒 | |
| Lesson 4: | ||
| 8 | Medical Records & Documentation (Paper & EMR) 🔒 | |
| 9 | Quiz 4 🔒 | |
| Lesson 5: | ||
| 10 | Appointment Scheduling & Office Systems 🔒 | |
| 11 | Quiz 5 🔒 | |
| Lesson 6: | ||
| 12 | Medical Billing & Insurance Fundamentals 🔒 | |
| 13 | Quiz 6 🔒 | |
| Lesson 7: | ||
| 14 | Privacy, Confidentiality & Legal Responsibilities 🔒 | |
| 15 | Quiz 7 🔒 | |
| Lesson 8: | ||
| 16 | Infection Control, Safety & Risk Awareness (Administrative Role) 🔒 | |
| 17 | Quiz 8 🔒 | |
| Lesson 9: | ||
| 18 | Professionalism, Time Management & Workplace Readiness 🔒 | |
| 19 | Quiz 9 🔒 | |
| Lesson 10: | ||
| 20 | Capstone: Integrated Administrative Scenarios 🔒 | |
| 21 | Quiz 10 🔒 | |
| Lesson 11: | ||
| 22 | Medical Office Software Systems (Pan-Canadian Overview) 🔒 | |
| Lesson 12: | ||
| 23 | Administrative Awareness of Common Clinical Equipment 🔒 | |
Quizzes
- Quiz 1 🔒 (pass: 70%)
- Quiz 2 🔒 (pass: 70%)
- Quiz 3 🔒 (pass: 70%)
- Quiz 4 🔒 (pass: 70%)
- Quiz 5 🔒 (pass: 70%)
- Quiz 6 🔒 (pass: 70%)
- Quiz 7 🔒 (pass: 70%)
- Quiz 8 🔒 (pass: 70%)
- Quiz 9 🔒 (pass: 70%)
- Quiz 10 🔒 (pass: 70%)