Dental Office Administrator Assistant-2
This course prepares students for administrative roles within dental clinics and healthcare offices. Students develop competencies in patient scheduling, appointment coordination, dental records management, billing procedures, office communication, reception duties, and clinical support processes. Emphasis is placed on organization, professionalism, and patient service.
45 lessons · 1 quiz
Course content
| 1 | Dental Office Procedures and Computers 🔒 | |
| 2 | General: 🔒 | |
| Module 1: Patient Record Management | ||
| 3 | Lesson 1: PATIENT CHART CONTENTS AND FORMS 🔒 | |
| 4 | Lesson 2: INCIDENT REPORTS 🔒 | |
| 5 | Lesson 3: PREPARING A PATIENT CHART 🔒 | |
| Module 2: Patient Development and Maintenance | ||
| 6 | Lesson 1: DEVELOPING PATIENT LOYALTY 🔒 | |
| 7 | Lesson 2: RECALL/RECARE SYSTEMS 🔒 | |
| 8 | lESSON 3: MARKETING 🔒 | |
| Module 3: Appointment Management | ||
| 9 | Lesson 1: APPOINTMENT SCHEDULE 🔒 | |
| 10 | Lesson 2: MAINTAINING THE SCHEDULE 🔒 | |
| 11 | Lesson 3: SCHEDULING CONSIDERATIONS 🔒 | |
| 12 | Lesson 4: HOW TO SCHEDULE APPOINT MENTS? 🔒 | |
| 13 | Lesson 5: HOW TO SCHEDULE INTERRUPTIONS 🔒 | |
| Module 4: Staff Management | ||
| 14 | Lesson 1: OFFICE POLICY AND PROCEDURE MANUAL 🔒 | |
| 15 | Lesson 2: STAFF MEETINGS AND COMMUNI CATION 🔒 | |
| 16 | Lesson 3: HIRING, EVALUATING, AND TERMI NATING STAFF 🔒 | |
| Module 5: Filing Procedures | ||
| 17 | Lesson 1: COMMON FILING SYSTEMS 🔒 | |
| 18 | Lesson 2: FILING EQUIPMENT 🔒 | |
| Module 6: Inventory | ||
| 19 | Lesson 1: SUPPLIES IN THE DENTAL OFFICE 🔒 | |
| 20 | Lesson 2: ORDERING 🔒 | |
| 21 | Lesson 3: WORKING WITH SUPPLIERS 🔒 | |
| 22 | Lesson 4: INVENTORY SYSTEMS 🔒 | |
| Module 7: Technology in the Dental Office | ||
| 23 | Lesson 1: THE COMPUTER 🔒 | |
| 24 | Lesson 2: OTHER OFFICE EQUIPMENT 🔒 | |
| Module 8: Dental Insurance | ||
| 25 | Lesson 1: THE FUNDING OF DENTAL CARE: WHO PAYS? 🔒 | |
| 26 | Lesson 2: TYPES OF INSURANCE PLANS 🔒 | |
| 27 | Lesson 3: FILING INSURANCE CLAIMS 🔒 | |
| Module 9: Accounts Receivable | ||
| 28 | Lesson 1: BOOKKEEPING BASICS 🔒 | |
| 29 | Lesson 2: BOOKKEEPING SYSTEMS 🔒 | |
| 30 | Lesson 3: EXTENDING CREDIT AND COLLECT ING PAYMENT 🔒 | |
| Module 10: Payable Accounts | ||
| 31 | Lesson 1: TYPES OF OFFICE EXPENSES 🔒 | |
| 32 | Lesson 2: CHECK WRITING 🔒 | |
| 33 | Lesson 3: ACCOUNTS PAYABLE SYSTEMS 🔒 | |
| Module 11: Banking | ||
| 34 | Lesson 1: BUSINESS BANK ACCOUNT 🔒 | |
| 35 | Lesson 2: BANK DEPOSITS 🔒 | |
| Module 12: Payroll | ||
| 36 | Lesson 1: TYPES OF PAYROLL SYSTEMS 🔒 | |
| 37 | Lesson 2: CALCULATING PAYROLL AND REMITTANCES 🔒 | |
| Module 13: Employment Strategies | ||
| 38 | Lesson 1: FINDING THE RIGHT JOB 🔒 | |
| 39 | Lesson 2: APPLYING FOR THE JOB 🔒 | |
| 40 | Lesson 3: THE INTERVIEW 🔒 | |
| Dentrix Software | ||
| 41 | Dentrix Videos: Learn how to do routine tasks in Dentrix. 🔒 | |
| 42 | Insurance & Patient Billing Videos 🔒 | |
| 43 | Patient Communication Videos 🔒 | |
| 44 | Clinical Efficiency Videos 🔒 | |
| Final Exam | ||
| 45 | Final Exam 🔒 | |
Quizzes
- Final Exam 🔒 (pass: 70%)