Personal Support Worker (PSW)
This course prepares students for caregiving roles supporting individuals requiring assistance in community and residential settings. Students develop competencies in personal care, communication, mobility support, safety procedures, client rights, and emotional support. Emphasis is placed on compassionate and client-centered care.
222 lessons ยท 1 quiz
Course content
| 1 | Announcements ๐ | |
| 2 | PSW ๐ | |
| 3 | Must Read/ุญุชู ุง ุฎูุงูุฏู ุดูุฏ ๐ | |
| Module 1: Support of client needs | ||
| 4 | Lesson 1: Direct Patient Care ๐ | |
| 5 | Lesson 2: Promotion of Independence ๐ | |
| 6 | Lesson 3: Emotional Support ๐ | |
| 7 | Lesson 4: Monitoring Health Status ๐ | |
| 8 | Lesson 5: Medication Management ๐ | |
| 9 | Lesson 6: Promotion of Safety ๐ | |
| 10 | Lesson 7: Continuity of Care ๐ | |
| 11 | Lesson 8: Support for Families ๐ | |
| 12 | Lesson 9: Advocacy ๐ | |
| 13 | Lesson 10: Essential Role in Healthcare Teams ๐ | |
| Module 2: Assessment of client needs | ||
| 14 | Lesson 1: Assessment of client needs ๐ | |
| 15 | Lesson 2: Career Aspirations ๐ | |
| 16 | Lesson 3: Skills and Knowledge ๐ | |
| 17 | Lesson 4: Preferred Learning Style ๐ | |
| 18 | Lesson 5: Financial Considerations ๐ | |
| 19 | Lesson 6: Certification Requirements ๐ | |
| 20 | Lesson 7: Job Market Demand ๐ | |
| 21 | Lesson 8: Support System ๐ | |
| 22 | Lesson 9: Special Considerations ๐ | |
| 23 | Lesson 10: Feedback and Follow-Up ๐ | |
| Module 3: Helping relationship with clients and family | ||
| 24 | Lesson 1: Helping relationship with clients and family ๐ | |
| 25 | Lesson 2: Active Listening ๐ | |
| 26 | Lesson 3: Respect and Dignity ๐ | |
| 27 | Lesson 4: Effective Communication ๐ | |
| 28 | Lesson 5: Collaborative Approach ๐ | |
| 29 | Lesson 6: Reliability and Trustworthiness ๐ | |
| 30 | Lesson 7: Flexibility and Adaptability ๐ | |
| 31 | Lesson 8: Patience and Understanding ๐ | |
| 32 | Lesson 9: Self-Care ๐ | |
| Module 4: Implementation of care plans | ||
| 33 | Lesson 1: Implementation of care plans ๐ | |
| 34 | Lesson 2: Assessment ๐ | |
| 35 | Lesson 3: Establish Rapport ๐ | |
| 36 | Lesson 4: Daily Care Activities ๐ | |
| 37 | Lesson 5: Monitor Vital Signs and Symptoms ๐ | |
| 38 | Lesson 6: Promote Independence ๐ | |
| 39 | Lesson 7: Documentation ๐ | |
| 40 | Lesson 8: Communication ๐ | |
| 41 | Lesson 9: Safety Measures ๐ | |
| 42 | Lesson 10: Comfort and Emotional Support ๐ | |
| 43 | Lesson 11: Respect Privacy and Dignity ๐ | |
| 44 | Lesson 12: Evaluate and Adjust ๐ | |
| Module 5: Communication skills | ||
| 45 | Lesson 1: Active Listening ๐ | |
| 46 | Lesson 2: Nonverbal Communication ๐ | |
| 47 | Lesson 3: Verbal Communication ๐ | |
| 48 | Lesson 4: Empathy and Compassion ๐ | |
| 49 | Lesson 5: Respect for Diversity ๐ | |
| 50 | Lesson 6: Effective Questioning ๐ | |
| 51 | Lesson 7: Collaboration and Teamwork ๐ | |
| 52 | Lesson 8: Conflict Resolution ๐ | |
| 53 | Lesson 9: Confidentiality ๐ | |
| 54 | Lesson 10: Continuous Improvement ๐ | |
| 55 | Lesson 11: how improving communication skills ๐ | |
| Module 6: Safety in the workplace | ||
| 56 | Lesson 1; Infection Control ๐ | |
| 57 | Lesson 2: Body Mechanics and Lifting Techniques ๐ | |
| 58 | Lesson 3: Client Safety ๐ | |
| 59 | Lesson 4: Emergency Preparedness ๐ | |
| 60 | Lesson 5: Workplace Violence Prevention ๐ | |
| 61 | Lesson 6: Psychological Safety ๐ | |
| 62 | Lesson 7: Regular Training and Education ๐ | |
| 63 | Lesson 8: Communication ๐ | |
| 64 | Lesson 9: Work-Life Balance ๐ | |
| 65 | Lesson 10: Legal and Ethical Considerations ๐ | |
| Module 7: Household management and meal preparation | ||
| 66 | Lesson 1: Establish a Routine ๐ | |
| 67 | Lesson 2: Meal Planning ๐ | |
| 68 | Lesson 3: Grocery Shopping ๐ | |
| 69 | Lesson 4: Food Preparation ๐ | |
| 70 | Lesson 5: Cooking Techniques ๐ | |
| 71 | Lesson 6: Safety and Hygiene ๐ | |
| 72 | Lesson 7: Meal Presentation ๐ | |
| 73 | Lesson 8: Communication ๐ | |
| 74 | Lesson 9: Time Management ๐ | |
| 75 | Lesson 10: Self-Care ๐ | |
| Module 8: Assisting clients with mobility and personal care | ||
| 76 | Lesson 1: Establish Rapport and Communication ๐ | |
| 77 | Lesson 2: Respect Privacy and Dignity ๐ | |
| 78 | Lesson 3: Assist with Mobility Safely ๐ | |
| 79 | Lesson 4: Encourage Independence ๐ | |
| 80 | Lesson 5: Provide Personal Care with Sensitivity ๐ | |
| 81 | Lesson 6: Maintain Hygiene Standards ๐ | |
| 82 | Lesson 7: Observe and Report Changes ๐ | |
| 83 | Lesson 8: Continuously Learn and Improve ๐ | |
| 84 | Lesson 9: Emotional Support ๐ | |
| 85 | Lesson 10: Documentation ๐ | |
| Module 9: Anatomy and Physiology | ||
| 86 | Lesson 1: Anatomy ๐ | |
| 87 | Lesson 2: Cardiovascular System ๐ | |
| 88 | Lesson 3: Respiratory System ๐ | |
| 89 | Lesson 4: Digestive System ๐ | |
| 90 | Lesson 5: Nervous System ๐ | |
| 91 | Lesson 6: Integumentary System ๐ | |
| 92 | Lesson 7: Physiology ๐ | |
| 93 | Lesson 8: Muscle Contraction and Movement ๐ | |
| 94 | Lesson 9: Cardiovascular Function ๐ | |
| 95 | Lesson 10: Respiratory Function ๐ | |
| 96 | Lesson 11: Digestive Function ๐ | |
| 97 | Lesson 12: Nervous System Function ๐ | |
| Module 10: Caring for clints with cognitive and physical impairment | ||
| 98 | Lesson 1: Empathy and Respect ๐ | |
| 99 | Lesson 2: Communication ๐ | |
| 100 | Lesson 3: Safety ๐ | |
| 101 | Lesson 4: Mobility Assistance ๐ | |
| 102 | Lesson 5: Personal Care ๐ | |
| 103 | Lesson 6: Nutrition and Hydration ๐ | |
| 104 | Lesson 7: Medication Management ๐ | |
| 105 | Lesson 8: Cognitive Support ๐ | |
| 106 | Lesson 9: Emotional Support ๐ | |
| 107 | Lesson 10: Collaboration with Healthcare Team ๐ | |
| 108 | Lesson 11: Documentation ๐ | |
| 109 | Lesson 12: Self-Care ๐ | |
| Module 11: Assisting with medication | ||
| 110 | Lesson 1: Assisting with medication ๐ | |
| 111 | Lesson 2: Understanding the Medication ๐ | |
| 112 | Lesson 3: Following Proper Procedures ๐ | |
| 113 | Lesson 4: Patient Identification ๐ | |
| 114 | Lesson 5: Safe Administration ๐ | |
| 115 | Lesson 6: Monitoring and Reporting ๐ | |
| 116 | Lesson 7: Communication ๐ | |
| 117 | Lesson 8: Documentation ๐ | |
| 118 | Lesson 9: Storage and Disposal ๐ | |
| 119 | Lesson 10: Continuing Education ๐ | |
| Module 12: Medical Terminology | ||
| 120 | Lesson 1: Medical Terminology ๐ | |
| Module 13: Nutrition and Fluids | ||
| 121 | Lesson 1: Nutrition and Fluids ๐ | |
| 122 | Lesson 2: Canadaโs Dietary Guidelines ๐ | |
| 123 | Lesson 3: Factors That Affect Eating and Nutrition ๐ | |
| 124 | Lesson 4: Nutrition Facts ๐ | |
| 125 | Lesson 5: Swallowing Difficulty (Dysphagia) ๐ | |
| 126 | Lesson 6: Fluid Balance ๐ | |
| 127 | Lesson 7: Assisting the Client with Eating ๐ | |
| Module 14: Ethics Unlabeled Image | ||
| 128 | Lesson 1: Ethics Unlabeled Image ๐ | |
| 129 | Lesson 2: Autonomy ๐ | |
| 130 | Lesson 3: Justice ๐ | |
| 131 | Lesson 4: Beneficence ๐ | |
| 132 | Lesson 5: Nonmaleficence ๐ | |
| Module 15: Abuse, Bullying, and Harassment Awareness | ||
| 133 | Lesson 1: Key Terms ๐ | |
| 134 | Lesson 2: Canadian Charter of Rights and Freedoms ๐ | |
| 135 | Lesson 3: Abusive Relationships ๐ | |
| 136 | Lesson 4: Recognizing the Signs of Abuse ๐ | |
| 137 | Lesson 5: The Cycle of Abuse ๐ | |
| 138 | Lesson 6: Your Legal Responsibilities in Reporting ๐ | |
| 139 | Lesson 7: Think About Safety ๐ | |
| Module 16: Health, Wellness, Illness and Disability | ||
| 140 | Lesson 1: Key Terms ๐ | |
| 141 | Lesson 2: Health and Wellness ๐ | |
| 142 | Lesson 3: factors can influence our health ๐ | |
| 143 | Lesson 4: Disease and Illness ๐ | |
| 144 | Lesson 5: Loss of Independence ๐ | |
| Module 17: Common Disease and Disorders | ||
| 145 | Lesson 1: Key Terms ๐ | |
| 146 | Lesson 2: COVID-19 ๐ | |
| 147 | Lesson 3: Hepatitis ๐ | |
| 148 | Lesson 4: Herpes Simplex ๐ | |
| 149 | Lesson 5: Cancer ๐ | |
| 150 | Lesson 6: Common Skin Disorders ๐ | |
| 151 | Lesson 7: Musculoskeletal System Disorders ๐ | |
| 152 | Lesson 8: Nervous System Disorders ๐ | |
| 153 | Lesson 9: Endocrine System Disorders ๐ | |
| 154 | Lesson 10: Cardiovascular System Disorders ๐ | |
| 155 | Lesson 11: Respiratory System Disorders ๐ | |
| 156 | Lesson 12: Immune System Disorders ๐ | |
| 157 | Lesson 13: Digestive System Disorders ๐ | |
| 158 | Lesson 14: Urinary System Disorders ๐ | |
| Module 18: Disorientation, Delirium and Dementia | ||
| 159 | Lesson 1: KEY TERMS ๐ | |
| 160 | Lesson 2: A Comparison of Normal and Abnormal Nervous System Changes ๐ | |
| 161 | Lesson 3: Diagnosing Disorientation ๐ | |
| 162 | Lesson 4: Alzheimerโs Disease and Related Dementias ๐ | |
| 163 | Lesson 5: Supporting Clients who are Living with Dementia ๐ | |
| 164 | Lesson 6: Supporting Clients with Disorientation or Dementia ๐ | |
| 165 | Lesson 7: Validation Therapy ๐ | |
| Module 19: Medication Management | ||
| 166 | Lesson 1: Key Terms ๐ | |
| 167 | Lesson 2: The Support Workerโs Role ๐ | |
| 168 | Lesson 3: Drug Action ๐ | |
| 169 | Lesson 4: Type of Medication ๐ | |
| 170 | Lesson 5: Drug Allergy ๐ | |
| 171 | Lesson 6: The 10 โRightsโ of Medication Management ๐ | |
| 172 | Lesson 7: Medication Labelling Requirements ๐ | |
| 173 | Lesson 8: Assisting With Rectal Suppositories or Enemas ๐ | |
| 174 | Lesson 9: Assisting With Eye Medications or Ointments ๐ | |
| 175 | Lesson 10: Assisting With Ear Drops ๐ | |
| 176 | Lesson 11: Assisting With Transdermal Discs ๐ | |
| 177 | Lesson 12: Assisting With Metered-Dose Inhalers ๐ | |
| Module 20: Skin Care and Prevention of Wound | ||
| 178 | Lesson 1: KEY TERMS ๐ | |
| 179 | Lesson 2: Common Causes of Skin Breakdown ๐ | |
| 180 | Lesson 3: Skin Tears ๐ | |
| 181 | Lesson 4: Other High-Risk Areas ๐ | |
| 182 | Lesson 5: Special Beds ๐ | |
| 183 | Lesson 6: Other Equipment ๐ | |
| 184 | Lesson 7: I Think About Safety ๐ | |
| 185 | Lesson 8: Wound Observations and Basic ๐ | |
| 186 | Lesson 9: Sterile Dressings ๐ | |
| Module 21: Exercise and Activity | ||
| 187 | Lesson 1: Bed Rest ๐ | |
| 188 | Lesson 2: Joint Movements ๐ | |
| 189 | Lesson 3: Walking aids support ๐ | |
| Module 22: Measuring Hight, Weight and Vital signs | ||
| 190 | Lesson 1: KEY TERMS ๐ | |
| 191 | Lesson 2: Measuring Height and Weight ๐ | |
| 192 | Lesson 3: Report and Record ๐ | |
| 193 | Lesson 4: Temperature Sites ๐ | |
| 194 | Lesson 5: Pulse ๐ | |
| 195 | Lesson 6: The rhythm ๐ | |
| 196 | Lesson 7: Respirations ๐ | |
| 197 | Lesson 8: The period of heart muscle contraction ๐ | |
| Module 23: Beds and Bed making | ||
| 198 | Lesson 1: KEY TERMS ๐ | |
| 199 | Lesson 2; The Clientโs Bed ๐ | |
| 200 | Lesson 3: Linen ๐ | |
| 201 | Lesson 4: The Open Bed ๐ | |
| Module 24: Transfer | ||
| 202 | Transfer Assistance ๐ | |
| 203 | Skill Feeding The Dependent Resident ๐ | |
| 204 | Feeding a Person With Dysphagia ๐ | |
| 205 | Patient Lift ๐ | |
| 206 | Patient Transfer Chair ๐ | |
| 207 | Person With Dementia ๐ | |
| 208 | Patient Lift and Transfer Bed on Ideal Lifting ๐ | |
| 209 | How to Give a Bed Bath in the Home ๐ | |
| 210 | Moving and Handling Training ๐ | |
| 211 | Bedpan ๐ | |
| 212 | Transfer Assistance ๐ | |
| 213 | Skill Feeding The Dependent Resident ๐ | |
| 214 | Feeding a Person With Dysphagia ๐ | |
| 215 | Patient Lift ๐ | |
| 216 | Patient Transfer Chair ๐ | |
| 217 | Person With Dementia ๐ | |
| 218 | Patient Lift and Transfer Bed on Ideal Lifting ๐ | |
| 219 | How to Give a Bed Bath in the Home ๐ | |
| 220 | Moving and Handling Training ๐ | |
| 221 | Bedpan ๐ | |
| Final Exam | ||
| 222 | Final Exam ๐ | |
Quizzes
- Final Exam ๐ (pass: 70%)