Pharmacy Assistant
2300
This course introduces students to the responsibilities and procedures involved in pharmacy practice environments. Students learn prescription processing, medication handling, inventory control, customer service, pharmaceutical terminology, and regulatory requirements. Emphasis is placed on accuracy and professional practice.
10 lessons · 1 quiz
Course content
| General Information | ||
| 1 | Announcements 🔒 | |
| Chapter 1: Pharmacy and the Pharmacist's Assistant in Canada | ||
| 2 | Pharmacy and Pharmacist Assistant in Canada 🔒 | |
| Chapter 11: Drug Plans, Insurance & Third-Party Billing | ||
| 3 | Drug Coverage in Canada: Public vs Private Plans 🔒 | |
| Chapter 12: Dispensing Workflow, Accuracy & Patient Safety | ||
| 4 | The Dispensing Workflow: From Intake to Pick-Up 🔒 | |
| Chapter 13: Pharmacy Operations — Inventory, Storage, Cold Chain & Returns | ||
| 5 | Pharmacy Operations 🔒 | |
| Chapter 14: OTC & Self-Care Products + Referral to Pharmacist | ||
| 6 | Understanding OTC Products and the Assistant’s Role 🔒 | |
| Chapter 15: Professional Communication & De-escalation | ||
| 7 | Professional Patient Communication in the Pharmacy 🔒 | |
| Chapter 16: Privacy, Documentation & Regulatory Awareness (Intro) | ||
| 8 | Privacy in the Pharmacy Environment 🔒 | |
| Kroll training using the software | ||
| 9 | Kroll Windows 10 User Manual 🔒 | |
| Final Exam | ||
| 10 | Final Exam 🔒 | |
Quizzes
- Final Exam 🔒 (pass: 70%)